Payment and Refund Policy

At S & S Water Well Drilling & Pump Co, we are committed to providing reliable pump repair services across the United States. This Payment and Refund Policy is designed to ensure clarity, fairness, and compliance with applicable U.S. laws.

Payment Terms

We accept major credit cards, debit cards, and other secure electronic payment methods. Payment is due upon completion of the service unless otherwise agreed upon in writing.

All service estimates are provided based on initial assessments. If additional repairs are necessary beyond the initial estimate, we will notify you and obtain your approval before proceeding.

Cancellation and Refunds

Customers may cancel or reschedule their appointments without penalty if notice is given at least 24 hours before the scheduled service time. Late cancellations or no-shows may incur fees.

If you are dissatisfied with the service provided, please contact us within 7 days of service completion. We will review your concerns and, if justified, offer a repair correction, refund, or other appropriate remedy.

Approved refunds will be processed within 14 business days using the original payment method. Refunds are not applicable for damage caused by misuse or external factors following the service.

Contact Information

S & S Water Well Drilling & Pump Co
Address: 64936 Desert View Ave, Desert Hot Springs, CA, 92240-3423
Phone: (760) 329-5588
Email: watsonbuckley@sswaterpumpco.com
Website: sswaterpumpco.com